Frequently Asked Questions

How long will your cookies last?

Because they do not contain preservatives, the cookies will be optimally fresh for 2-3 weeks heat sealed, or 2 weeks in an air tight container. You CAN freeze them successfully for a few months, if you follow specific packaging and defrosting instructions.

How much advance notice?

As much as possible and dependant on my availability. A date is not booked until a pre-agreed deposit or full payment is received.  Some times of year are busier than others and if you know ahead of time you will need cookies, it's best to book right away. If you need to ship, allow an extra 10 days.

What about allergies?

I run my business out of my home kitchen, and there IS cross contamination risk. I am happy to provide substitutions (dairy free, gluten free, alternate sugars etc) for sensitivities ONLY. 

I would suggest clients with severe allergies go to an approved allergen-free bakery.

What ingredients do you use?

We use pure butter, pure vanilla extract, all purpose white flour, granulated white sugar, eggs, icing sugar, food colouring, corn syrup, meringue powder, and cream of tartar and various decorating elements including sprinkles and lustre dusts.

Can I visit your bakery?

Sorry, no. I run a home based business and provide custom artwork on a pre-order basis. I do not have pre made cookies on hand for sale.

Is this your full time job?

Yes it is! I am a one woman show, meaning not only am I baking and decorating, I am the only one purchasing supplies, answering emails, maintaining my website, providing quotes, answering emails and messages, packaging, shipping and updating social media. I love it!